This is what will happen from the time that you first call me.

I will arrange to come to your house at a time convenient to you. It is very important for our first visit that both you and your partner are at home, equally I will ask you not to have your child/children present, unless it is a baby under 6 months.

My first visit will be a long one, maybe up to three hours. During this visit we will assess how you have got to where you are and how you would like to move on.

I will not be coming to your house to judge you or to criticise you, I am coming to support you.

I may have asked you to keep a diary in the few days leading up to me coming to visit.

It is really important that you do this, as this will give me (and you) a very clear picture of what is really happening.

We will put our heads together; I will suggest ways of moving forward. I encourage you to tell me what you are happy to do and what you are not happy to do.

Remember you have to be confident and sure in what we are going to do for you to be able to move forward.

By the end of my first visit, we will all feel exhausted, but we will have a plan. We will have set a very simple and easy to reach target for the first step in moving forward.. I then leave you to do the work with your child, having arranged my next meeting with you for approximately three to five days later. However, I also leave you with my telephone number in order to offer you any in-between support you may need.

My golden Rules

There is no point in calling me until you truly believe you have a problem and feel the need to move on. If you call and say my partner/mother says I should call you, to me you are telling me that the problem is theirs and not yours.

Our first visit is our most important and I would like you both (if you are a two parent family) to be there, any problems you have from sleep, eating to temper tantrums affect the whole family, therefore it needs support from both parents or whoever else is pivotal in your child’s life.

I like to work with you and not your children. I get you to do all the work. You will be amazed at the confidence this will give you as the parent.

I ask for commitment from you, Once we have set out a plan I ask you to stick to it until our next visit, if you feel it is going wrong call me and we can discuss it.

I ask you to respect your child Please do not talk about our visits and what our plans are in front of your child.